Quick support for iphone11/1/2023 ![]() ![]() The other way around, you can move files to the QuickSupport folder to have them available for File Transfer during a remote connection.įor example, users who experience malfunctions or see error messages may now simply take a screenshot and move it to the QuickSupport folder. ![]() Now, you can move or copy files received via the QuickSupport app to any other location in your Files App. As a result, files can be exchanged and moved freely between QuickSupport, cloud services, associated devices and other apps, allowing you to work with them more conveniently. Most importantly, one of the apps that integrate with the Files App is TeamViewer QuickSupport. Moreover, third-party apps, such as Dropbox, Google Drive, and many more, already integrate with it. Read on to find out how it works! How to Handle Files with the QuickSupport Files App IntegrationĪpple’s new Files App, available for iOS 11 or later, allows users to manage files within and across all of their devices and iCloud Drive. With the new possibilities iOS 11’s new Files App opened up, we take another leap forward with the latest feature added to the iOS QuickSupport app.īy seamlessly integrating the QuickSupport app with the Files App, we managed to implement another market first that enables remote supporters to transfer files and move them around freely between locations on the device. However, we’ve never spared the effort to find a solution that works as best as possible with the given restrictions. In case you didn’t know: Just recently, I had the pleasure to announce an easy way to screen share your iOS devices with TeamViewer QuickSupport, for example.Īs some of you might be aware, due to limitations imposed by iOS, developing and advancing our respective apps to offer you more extensive functionality is harder than with other operating systems. The first remote support tool to leverage this powerful feature.Įnriching the feature set of TeamViewer QuickSupport for iOS, the developers here at TeamViewer are hard at work to make your lives easier step by step. ![]() Utilize iOS 11 to the fullest with the new iOS Files App Integration for TeamViewer QuickSupport. ![]()
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